Q
What can I do with EasyBee?
A


Answer

Using Mac Finder or Windows Explorer, you can transfer music, photo, video and voice memo stored on a device to PC.

Also, you can play multimedia files in your iDevice using Finder.
And, Like file viewer app or video player,
you can transfer contents for app as well as you can use iDevice as USB storage.

For more details, Please refer to the EasyBee homepage.
 http://easynlight.com/en/easybee
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Q
Guide for extracting log
A


(Mac)Log extraction


 1. Tray icon -> Support EasyBee
  Tray menu

 2. Click Log file -> Continue -> Contact us
  (To send inquiry mail with log file, you will move to “contact us” page. If you click Close,
   popup will be closed after creating the log file on the background.)
  Support popupLog file

(Mac)If you cannot extract the log from the program

[System.log]
 Go –> Go to Folder -> Enter “/private”
 Location : /private/var/log/system.log
  Go menu

 Enter folder name

[EasyBee.log]
 Location : /private/var/log/EasyBee.log

[EasyBee*.crash](Only crash file can be created when crash occurs.)
 Location : ~/Library/Logs/DiagnosticReports/EasyBee*.crash

[EasyBee*.crash] (Only crash file can be created when crash occurs.)
 Location : /Library/Logs/DiagnosticReports/EasyBee*.crash

(Windows)Log extraction


1. Tray icon -> Support EasyBee
  Tray menu

 2. Click Log file -> Continue -> Contact us
  (To send inquiry mail with log file, you will move to “contact us” page. If you click Close,
   popup will be closed after creating the log file on the background.)
  Support popuplog file


(Windows)If you cannot extract the log from PC program

Windows Explorer -> Go to 'C:/Program Files/DEVGURU/EasyBee'
  Windows Explorer

EasyBee log files are stored in this folder. Compress this folder and send us a compressed file.
  easybee folder

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Please use " Contact us " about unresolved questions.