Display refreshes on mobile devices are slow.
Display delayTo improve the display output performance, try lowering the display resolution you are currently using on your mobile device.
Do I need to always have a network connection to use the EasyCanvas app?
Network connectionYes. The EasyCanvas app is available through a regular subscription system, so it needs to run in an Internet-connected environment.
I want to know about the license of the EasyCanvas program.
LicenseThe PC program is completely freeware.
You can install it anywhere such as at home, company, public places, etc.
For detailed license information, please check when installing the PC program or check the EULA in the link below.
(For app licensing, you can check in Setting – EasyCanvas – Acknowledgments)
Stylus input does not work after pairing.
Not input StylusWhen using the Wacom pen, the left and right edge of the iPad will not recognized the pen input.
This is the own behavior of the Wacom Bluetooth Stylus itself, which is the same for other app that support the stylus.
I want to select the desired screen among multiple PC screens.
Select displaySelect the desired display in Tray > “Select display” on the PC.
I want to use an extension function.
extension functionEasyCanvas does not support extension functions.
I want to connect multiple devices to one PC.
Support multiple devicesEasyCanvas only supports 1:1 connection.
I want to change my payment method.
How long is the free trial period of EasyCanvas?
Free trial periodWhen you run EasyCanvas(Pro) for the first time (excluding deletion and reinstallation), you can use it free for 14 days by selecting 14 days free trial item in the purchase popup.
I want to know about the supported gestures.
|Gestures||Explanation of the gesture||Action to perform|
|Tap||Touch with one finger||Select the item you touched|
|Double Tap||Touch twice with one finger||Perform the item you touched|
|Panning||Drag up/down with one or two fingers||Scroll action|
|Selection/Drag||Drag with the item selected by tapping||Move the selected item to a desired location|
|Press and Tap||Press the target with one finger and touch with a second finger
※ When the gap between the fingers is more than a certain distance, it is not recognized as an applicable gesture.
|Performs the same operation as the right-click of the mouse/td>|
|Zoom||Keeping two fingers press, move them away or toward each other||Zoom in/out the screen|
|Rotate||Move two fingers like rotating in the opposite direction||Rotate selected area|
|Press and Hold||Press and hold until the square box appears and then release it||Performs the same operation as the right-click of the mouse|
|Flicks||Touch with one finger and drag quickly in a desired direction||Perform operation of going forward or backward|
|Right Edge Swipe||Touch the right edge and move quickly||Windows 8 & 8.1: Charm Bar shown
Windows 10: Notification center
|Left Edge Swipe||Touch the left edge and move quickly||Windows 8 & 8.1: Switch to the last application program|
Windows 10: Windows Key + Tab Key action (Task view)
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